Audio Branding Case Studies

Many thanks for your speedy work, very professional and a pleasure to work with you. The recordings sound fantastic and are a real improvement.

“Thank you for the On Hold Marketing Messages you supplied to us. We found the process incredibly easy with your guidance and found the service, ideas and result first class. I only wish we could order more often from you, as it was such a pleasure to work with you.”

“Truly professional, helpful and experienced in their field. We have used other similar suppliers at a significantly higher cost for a significantly inferior service. Look no further for on -hold-marketing support!”

“The consistently in the voice and music across all lines will help with our business branding.

The On Hold Messages really help the customer get a feel for who we are and what we are trying to achieve with our service as well as allowing us to cross sell.”

“In the same month we implemented On Hold Marketing from iNarrator one of our existing clients heard our message promoting our commercial service and subsequently purchased the service, which easily covered the cost of the On Hold Marketing for a whole year.”

“Really really pleased, thank you so much.

So impressed with how stress free it was for me, it’s made me look like a superstar in the office even though my input was next to nothing!

Would definitely recommend you so feel free to use us as a very satisfied customer.”

“Thanks to our new On Hold Marketing Audio, we sound a more professional company when a prospective client or candidate calls our office.

Great service with real value for Money.”

“The on hold marketing audio has definitely helped to continue the professional image we look to project in all areas of our business and let our customers and suppliers know all services we can provide without making anyone feel like information is being forced on to them in a sales pitch.”

“All our queries have been responded to promptly. I cannot fault the service in any way. Good package that meets our needs at a reasonable price with a personal touch.

We have already had positive feedback about our new music on hold service.”

Very competitive pricing which ensured we got a high quality service but weren’t over sold for services we didn’t need or would never use, also no hard sell.

The audio messages present us as a professional company and also highlight the vast range of services that we offer. Clients aren’t always aware of the full range of services so this is an ideal channel to communicate this message.

“Having a consistent approach and tone of voice across our IVR system has improved the customer experience and it’s worked an absolute treat.

Over the years we’ve been working with iNarrator the consistency of the voice has been fantastic, it’s not deteriorated, there’s not been any change it’s been quite impressive how consistent that’s been over the years, I don’t think we could tell the difference between the recordings on day one to the most recent.”

“iNarrator has helped Wandle sound more professional, more streamlined and have a more joined up approach, the main outcome has been a phenomenal reduction in call wait times. The professional voice messaging supplied by iNarrator is authorative and guides customers to exactly what they need to be.

It’s a pleasure doing business with iNarrator, it’s one phone call and they take care of the rest.”

“We’ve started a journey with Jurys Meetings and iNarrator has helped to start that journey. Starting to inform customers that we have meeting rooms and that really shows the power of messaging in terms of creating a talking point that then creates customer awareness that then potentially creates business.

The reason why Jurys Inn has a relationship with iNarrator is the personal touch of doing business how we want it, when we want it, in the method we want it, and it’s always of the utmost quality, iNarrator have a genuine interest in what we do and improving that for us.”