You’ve done the hard work by getting customers to call you, don’t put them off at the last minute!
First impressions count; callers will judge your business on how their call is handled and what they hear whilst holding the line.
You have the undivided attention of callers whilst they are On Hold; this is your opportunity to promote your products and services, and reinforce your brand.
“Thanks to iNarrator we now have a bespoke and informative system for our valued customers so that they feel confident that they are dealing with a professional company.
The package fitted our needs, the quality recording was great value for money and our account manager was very helpful.”
Many thanks for your speedy work, very professional and a pleasure to work with you. The recordings sound fantastic and are a real improvement.
“Having a consistent approach and tone of voice across our IVR system has improved the customer experience and it’s worked an absolute treat.
Over the years we’ve been working with iNarrator the consistency of the voice has been fantastic, it’s not deteriorated, there’s not been any change it’s been quite impressive how consistent that’s been over the years, I don’t think we could tell the difference between the recordings on day one to the most recent.”
We can reduce abandoned calls & at the same time promote your products and services to existing & potential clients.