You’ve done the hard work by getting customers to call you, don’t put them off at the last minute!
First impressions count; callers will judge your business on how their call is handled and what they hear whilst holding the line.
You have the undivided attention of callers whilst they are On Hold; this is your opportunity to promote your products and services, and reinforce your brand.
“All our queries have been responded to promptly. I cannot fault the service in any way. Good package that meets our needs at a reasonable price with a personal touch.
We have already had positive feedback about our new music on hold service.”
“Thank you for the On Hold Marketing Messages you supplied to us. We found the process incredibly easy with your guidance and found the service, ideas and result first class. I only wish we could order more often from you, as it was such a pleasure to work with you.”
“Having a consistent approach and tone of voice across our IVR system has improved the customer experience and it’s worked an absolute treat.
Over the years we’ve been working with iNarrator the consistency of the voice has been fantastic, it’s not deteriorated, there’s not been any change it’s been quite impressive how consistent that’s been over the years, I don’t think we could tell the difference between the recordings on day one to the most recent.”
We can reduce abandoned calls & at the same time promote your products and services to existing & potential clients.