Your On Hold
Messaging Experts

Generate more leads and sales by presenting a professional first impression to every caller.

frustrated with your on hold audio

Do your callers...

  • Hang up because they’re bored of listening to silence?
  • Get frustrated with irritating classical music?
  • Have nothing to engage with while on hold?
  • Hang up because you’re not keeping them occupied?

Do you...

  • Need to promote your products and services to callers?
  • Miss out on potential sales due lack of awareness?
  • Need tomake use of the time callers spend on hold?
  • Want to utilise a cost-effective marketing tool for less than £3.40 per day?

How we can help you...

We offer four essential services that will increase business opportunities and customer loyalty…

on hold audio

On Hold Audio

Professionally written, voiced and produced messages to entertain, promote and cross sell to your callers whilst being transferred or on hold.
Find out more

ivr inarrator

IVR

IVR Prompt Recording Service through to full IVR Consultancy and design service. Improve your caller experience.
Find out more

greeting messages inarrator

Greeting Messages

Keep it simple and professional with welcome, auto attendant, out of hours and voicemail messages, recorded by one of our experienced voice artists.
Find out more

bespoke projects inarrator

Bespoke Projects

Professional voice recordings for use in presentations, e-learning programmes, video narration, websites, visually impaired documents.
Find out more

We like to keep things simple, so follow our...

3 easy steps

inarrator discovery call

Discovery call and proposal

Book a call with us so we can learn more about your business and provide a customised proposal that perfectly fits your requirements.

inarrator script creation

Script creation & approval

Our expert scriptwriting team will craft the perfect messages to promote your business. Choose your voice artist and music track from our extensive library, then approve.

inarrator record audio

Record & produce your audio

Our studio team will record your messages and mix with your selected music track. Your audio files will be supplied formatted ready to load onto your phone system.

Some of our awesome clients:

Our Pricing Plans

ONE-OFF RECORDINGS

Not looking for a monthly subscription?

Our one off on hold marketing packages are great value for money, without any on going fees.

CONTINUITY PACKAGES

Need to make regular changes to your on hold audio?

We have a number of different packages to suit your budget with included updates for a set monthly fee.

Systems we
work with:

Your complete journey with us is backed by our

Five Point Guarantee

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You’ll love your audio or we’ll re-record it for free

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We'll hit our promised deadline

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The best quality audio at the best price

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We only use professional, full-time voiceover artists

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Future updates with the same voiceover artist

Don't just take our word for it...

We work with some brilliant companies and here's what they have to say about us..

  • Paul Flannagan

    Guinness Partnership

    “Having a consistent approach and tone of voice across our IVR system has improved the customer experience and it’s worked an absolute treat.

    Over the years we’ve been working with iNarrator the consistency of the voice has been fantastic, it’s not deteriorated, there’s not been any change it’s been quite impressive how consistent that’s been over the years, I don’t think we could tell the difference between the recordings on day one to the most recent.”

  • Steph Bowler

    The Insurance Octopus

    “The consistently in the voice and music across all lines will help with our business branding.

    The On Hold Messages really help the customer get a feel for who we are and what we are trying to achieve with our service as well as allowing us to cross sell.”

  • Kim Ellis

    APS Security

    “The on hold marketing audio has definitely helped to continue the professional image we look to project in all areas of our business and let our customers and suppliers know all services we can provide without making anyone feel like information is being forced on to them in a sales pitch.”

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5 Reasons Your Callers Are Hanging Up

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5 reasons your callers are hanging up

We can reduce abandoned calls & at the same time promote your products and services to existing & potential clients.