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Some of our awesome clients:

Your callers deserve a better On Hold experience...

Improve your caller experience with On Hold Music and Messages to to cross promote your products and services and increase leads and sales opportunities with new and existing clients.

0 %
Of Business Calls Are Placed On Hold
0 %
Of Callers Prefer On Hold Messages & Music

Do your callers...

  • Hang up because they’re bored of listening to silence?
  • Get frustrated with irritating classical music?
  • Have nothing to engage with while on hold?
  • Hang up because you’re not keeping them occupied?

Do you...

  • Need to promote your products and services to callers?
  • Miss out on potential sales due lack of awareness?
  • Need tomake use of the time callers spend on hold?
  • Want to utilise a cost-effective marketing tool for less than £3.40 per day?

Here's how On Hold Music Can Help Your Business:

Don't just take our word for it...

We work with some brilliant companies and here's what they have to say about us..

  • Kevin Vost

    Head of Contact Centre, Wandle

    “iNarrator has helped Wandle sound more professional, more streamlined and have a more joined up approach, the main outcome has been a phenomenal reduction in call wait times. The professional voice messaging supplied by iNarrator is authorative and guides customers to exactly what they need to be.

    It’s a pleasure doing business with iNarrator, it’s one phone call and they take care of the rest.”

  • Mark Morley

    Red Recruitment 24/7

    “In the same month we implemented On Hold Marketing from iNarrator one of our existing clients heard our message promoting our commercial service and subsequently purchased the service, which easily covered the cost of the On Hold Marketing for a whole year.”

  • Paul Flannagan

    Guinness Partnership

    “Having a consistent approach and tone of voice across our IVR system has improved the customer experience and it’s worked an absolute treat.

    Over the years we’ve been working with iNarrator the consistency of the voice has been fantastic, it’s not deteriorated, there’s not been any change it’s been quite impressive how consistent that’s been over the years, I don’t think we could tell the difference between the recordings on day one to the most recent.”

Your complete journey with us is backed by our

Five Point Guarantee

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You’ll love your audio or we’ll re-record it for free

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We'll hit our promised deadline

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The best quality audio at the best price

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We only use professional, full-time voiceover artists

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Future updates with the same voiceover artist

On Hold Music

On-Hold Music replaces the boring beepsshocking silence and monotonous music on your telephone system with professionally voiced promotional messages and on brand On Hold Music to keep your callers informed and entertained whilst On Hold. 

The time your callers spend On Hold can be put to work for you… After all it’s free advertising space…

You can talk directly to your callers with branded On Hold Music and Messages to cross promote your products and services to increase sales opportunities to new and existing clients. 

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All packages include:

discovery call


script writing

Script Writing

voice music consultancy

Voiceover & Music Consultancy

experienced voiceovers


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Use of Extensive
Music Library

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No need for PRS
or PPL Licence

expert audio production

Expert Audio

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Account Manager

We can reduce abandoned calls & at the same time promote your products and services to existing & potential clients.